





Testimonials
FAQs
How quickly can you answer my question?
How quickly can you answer my question?
We answer emails and messages in the order they are received and we try to respond as promptly as possible. We mostly reply within 24-72 hours of receiving your message or email.
Can I change my shipping address after my order has been placed?
Can I change my shipping address after my order has been placed?
Once an order is placed, our warehouse staffs can pack and ship out your order within 24 hours, so it's not always possible to process address change requests. If you notice an error, please email us as soon as possible with your name and order number so we can try to make a correction(s) to your package before it departs. There's no guarantee we can make it, especially once it leaves our warehouse, but we'll do everything we can!
How long is the processing period?
How long is the processing period?
Order processing times are between 3-8 business days after the day you placed your order. Most packages are prepared within 24 hours, but if our warehouse is exceptionally backed up processing times may go up to 8 business days following the day you placed your order.
Do you ship internationally?
Do you ship internationally?
Yes, we ship internationally. You will receive your shipment 5-12 days after the order is shipped. All orders are shipped out within 1 or 2 days after processing.
Can I track my orders?
Can I track my orders?
When we dispatch your order from our warehouse we will send you tracking information for your order via email.